Privacy Policy
Last updated: January 2025
1. Introduction
PCK Consulting LLC ("we," "our," or "us") operates the PCK AI Store. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.
2. Information We Collect
We collect information you provide directly to us, including:
- Name and email address when you make a purchase
- Payment information (processed securely by Stripe)
- Communication preferences
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and download links
- Respond to your inquiries and provide customer support
- Improve our products and services
- Comply with legal obligations
4. Payment Processing
All payment processing is handled by Stripe. We do not store your credit card information on our servers. Please review Stripe's Privacy Policy for information on how they handle your payment data.
5. Data Retention
We retain your personal information for as long as necessary to provide you with our services and as required by law. Order records are kept for accounting and tax purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
8. Cookies
We use essential cookies to maintain your shopping cart and session. We may also use analytics cookies to understand how visitors use our site.
9. Third-Party Services
We use the following third-party services:
- Stripe for payment processing
- Resend for email delivery
- Vercel for website hosting
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at: patrick@pckchicago.com